Terms of Use

Using our website

By using this site you agree to these Terms. You must not misuse the site or attempt to disrupt it.

Products, pricing & availability

We try to keep information accurate, but prices, imagery and availability may change. If we discover an error with your order, we’ll contact you before dispatch to resolve or cancel and refund.

Orders & payment

Placing an order is an offer to buy; we’ll confirm acceptance by email. We reserve the right to refuse or cancel orders (e.g., suspected fraud, pricing errors).

Shipping & delivery

Delivery timelines are estimates. Full details are in our Delivery & Tracking section. Risk passes to you on delivery.

Returns & refunds

See our Refunds, Exchanges & Returns policy for how to start a return and the applicable timeframes and conditions.

Intellectual property

All content (text, logos, images) is our property or used with permission. You may not copy or reuse it without prior written consent.

Liability

We’re not liable for indirect or consequential losses that were not reasonably foreseeable. Nothing in these Terms limits liability where unlawful to do so.

Governing law

These Terms are governed by the laws of England and Wales, and disputes will be subject to the exclusive jurisdiction of its courts.

Changes

We may update this page from time to time. Please check the “Last updated” date above for the latest version.